Live Chat Citizen Action Center
Osceola Sectional Hero

Housing Office

COVID-19 Assistance Programs

July 6, 2022

Microenterprise Assistance Program to Provide Financial Aid to Qualifying Small Businesses

Starting July 6, 2022, Housing and Community Services launched the Microenterprise Assistance Program to provide financial aid to qualifying small businesses affected by COVID-19.

Rental / Utility Assistance
Asistencia de emergencia para alquiler / utilidades
Eviction Prevention Assistance
Asistencia para prevenir el desalojo
Elderly & Disabled Housing / Utility Assistance
Asistencia de vivienda / utilidades para personas mayores y discapacitados

Rental / Utility Assistance


Due to the large number of applications received, this Rental/Utility Assistance program offered by Osceola County Housing and Community Services closed applications effective 9/27/2022 at 5:00PM. We anticipate opening up applications again beginning November 1, 2022.

Debido a la gran cantidad de solicitudes recibidas, este programa de Asistencia de Alquiler/Utilidad ofrecido por los Servicios de Vivienda y Comunidad del Condado de Osceola está cerrando las solicitudes a partir del 27/9/2022 a las 5:00PM. Anticipamos la apertura de las aplicaciones de nuevo a partir del 1 de noviembre de 2022.

Applications for Emergency Rent and Utilities Assistance were available for citizens residing in Osceola County including City of Kissimmee and City of St. Cloud. 

Please note that the Emergency Rental Assistance (ERA) program requires that the priority for assistance will be given to those individuals/families at or below 50% of the area median income, and those individuals/families with one or more of the household members that have been on unemployment for at least 90 days.

Documents Needed

  1. A COPY of your VALID Florida Driver's license or Florida picture identification for applicant and coapplicant.
  2. A COPY of social security card for applicant and co-applicant or another secondary official document ( ex. Birth certificate or passport).
  3. A COPY of communication from Landlord in reference to notice of delinquent rent (e.g Three (3) day notice, ledger,etc). 
  4. A COPY of evidence of annual income (e.g., 1099-G form, most recent (2021) 1040 Tax Form) for ALL members of the household over the age of 18. 
  5. A COPY of all other sources of income for ALL members of the household, including but not limited to current Social Security/SSI benefit letter and child support. 
  6. A COPY of your last three (3) months of ALL bank statements for ALL members of the household over the age of 18. 
  7. A COPY of your current lease agreement. 
  8. PROOF of your eligible hardship:
    • Rental increase of more than 5% to an applicant's Osceola County current lease 
    • Loss of household income in the past 6 months by a minimum of $100 monthly (3 paystubs after March 2021 & 3 current paystubs) 
    • Receiving unemployment benefits in the past 6 months 
    • Under employed in the past 6 months at the time of application (reduction of hours/pay) 
    • Increase in daycare expenses for full time working head of household by more than 10% (applicant must have filed Form 2441 on most recent tax return) 
    • Seniors who work no more than 30 hours per week who are on social security benefits 
    • Positive COVID test within 3 months of application date from a laboratory
  9. Completed Authorization of Release of information for applicant and co-applicant.
  10. Completed Acknowledgement of Services Form executed by applicant. 
  11. Completed Self Certification form, executed by applicant, co-applicant and all adult household members (anyone over the age of 18). 
  12. Completed W9 form. If the landlord will not give this to you directly, it can be emailed to covidhelp@osceola.org

Documentos Necesarios

  1. UNA COPIA de su licencia de conducir VÁLIDA de Florida o identificación con foto de Florida para el solicitante y el co-solicitante. 
  2. UNA COPIA de la tarjeta de seguro social del solicitante y co-solicitante u otro documento oficial secundario (ej. Acta de nacimiento o pasaporte). 
  3. UNA COPIA de la comunicación del Propietario en referencia al aviso de alquiler atrasado (por ejemplo, aviso de tres (3) días, libro mayor, etc.). 
  4. UNA COPIA de evidencia de ingresos anuales (por ejemplo, formulario 1099-G, formulario de impuestos 1040 más reciente (2021)) para TODOS los miembros del hogar mayores de 18 años. 
  5. UNA COPIA de todas las demás fuentes de ingresos para TODOS los miembros del hogar, incluidos, entre otros, la carta de beneficios actual del Seguro Social/SSI y la manutención de los hijos. 
  6. UNA COPIA de los últimos tres (3) meses de TODOS los estados de cuenta bancarios de TODOS los miembros del hogar mayores de 18 años. 
  7. UNA COPIA de su contrato de arrendamiento actual. 
  8. PRUEBA de su dificultad elegible: 
    • Aumento de alquiler de más del 5 % en el contrato de arrendamiento actual del Condado de Osceola del solicitante 
    • Pérdida de ingresos familiares en los últimos 6 meses por un mínimo de $100 mensuales (3 talones de pago después de marzo de 2021 y 3 talones de p ago actuales) 
    • Recibir beneficios de desempleo en los últimos 6 meses 
    • Subempleado en los últimos 6 meses al momento de la solicitud (reducción de horas/pago) 
    • Aumento en los gastos de guardería para el cabeza de familia que trabaja a tiempo completo en más del 10% (el solicitante debe haber presentado el Formulario 2441 en la declaración de impuestos más reciente) 
    • Personas de la tercera edad que trabajan no más de 30 horas por semana y que reciben beneficios del seguro social 
    • Prueba de COVID positiva de un laboratorio dentro de los 3 meses anteriores a la fecha de solicitud
  9. Autorización de Divulgación de información completa para el solicitante y co-solicitante. 
  10. Formulario de Reconocimiento de Servicios completado y ejecutado por el solicitante. 
  11. Formulario de auto-certificación completado, ejecutado por el solicitante, el co-solicitante y todos los miembros adu ltos del hogar (cualquier persona mayor de 18 años). 
  12. Formulario W9 completado. Si el arrendador no le da esto directamente, puede enviárselo por correo electrónico a covidhelp@osceola.org

Applicant requirements:

  • Osceola County Resident, must have lived in Osceola County a minimum of 6 months
  • 80% or below area median income for household
  • Eligible financial hardship during or due, directly, or indirectly to COVID19
  • Have not received 18 months of assistance from Housing and Community Services in the past 2 years
  • Must be in a current rental lease
  • Delinquent on rent by at least (1) month

Requisitos del solicitante:

  • Residente del Condado de Osceola, (debe haber vivido en el Condado de Osceola un mínimo de 6 meses)
  • 80% o menos del ingreso medio del área para el hogar
  • Dificultades financieras elegibles durante o debido, directa o indirectamente a COVID19
  • No haber recibido 18 meses de asistencia de Vivienda y Servicios Communitarios en los últimos 2 años
  • Debe tener usted en un contrato de alquiler actual
  • Renta delinquiente de al menos (1) mes de atrazo.

Eligible hardships:

  • Rental increase of more than 5% to an applicant’s Osceola County current lease (proof of increase must be documented); or,
  • Loss of household income in the past 6 months by a minimum of $100 monthly (loss of income must be documented) ; or,
  • Receiving unemployment benefits in the past 6 months (must be documented) ; or,
  • Under employed in the past 6 months at the time of application (must be documented); or,
  • Increase in daycare expenses for full time working head of household by more than 10% (applicant must have filed Form 2441 on most recent tax return) (must be documented); or,
  • Seniors who work no more than 30 hours per week who are on social security benefits (proof of hours worked must be documented) ; or,
  • Positive COVID test within 3 months of application date from a laboratory.

Elegibilidad para la asistencia:

  • Aumento de alquiler de más del 5 % en el contrato de arrendamiento actual en el  Condado de Osceola (prueba del aumento debe ser documentada); o,
  • Pérdida de ingresos familiares en los últimos 6 meses por un mínimo de $100 mensuales (prueba de Perdida de ingreso debe ser documentada); o,
  • Recibir beneficios de desempleo en los últimos 6 meses (debe ser documentado); o,
  • Desempledo en los últimos 6 meses al momento de la solicitud (debe ser documentado); o,
  • Aumento en el costo de cuido para menores de edad a los padres que trabajen a tiempo completo en más del 10% (el solicitante debe haber presentado el Formulario 2441 en la declaración de impuestos más reciente) (debe ser documentado); o,
  • Personas de la tercera edad que trabajan menos de 30 horas por semana y reciban beneficios del Seguro Social (prueba de horas trabajadas debe ser documentada); o,
  • Prueba positiva de COVID-19 de un laboratorio en los 3 meses posteriores a la fecha de solicitud

Terms of assistance:

  • Hardships related to rental increases will be eligible for a maximum of 12 months between all eligible leases
  • Rent paid 2 months at a time
  • Utilities paid monthly
  • Attestation hardships will be reverified every 3 months
  • Recertification of assistance will occur after 6 months

Terminos en la asistencia:

  • Las dificultades relacionadas con los aumentos de alquiler serán elegibles por un máximo de 12 meses entre todos los arrendamientos elegibles
  • Pago de alquiler sera ejecutado (2) meses a la vez
  • Servicios de utilidades seran pagados mensualmente
  • Las certificacion de su dificultad se verificara cada 3 meses.
  • La recertificación de su solicitud para asistencia ocurrirá después de 6 meses

Eviction Prevention Assistance

APPLY NOW
COVID-19 Eviction Diversion Assistance
COVID-19 Asistencia para Prevenir el Desalojo

Assistance is available for Osceola County residents facing evictions. If an Action of Eviction has been filed against you for non-payment of rent, you can qualify for assistance.

Requirements

  • Be an Osceola County resident.
  • Have a valid Driver's License or State ID.
  • Have a signed lease (apartment or house). Property must be your primary residence.
  • Have proof of COVID hardship (loss of income, laid off, reduced hours, furloughed).
  • Have an eviction action filed against you. Must provide case number.

Elderly & Disabled Housing / Utility Assistance

Receive up to eighteen (18) months of assistance for rent and utilities. Application packets are available at our office (1392 E. Vine Street in Kissimmee). This program is strictly done in person at the Housing & Community Services office. If you have any questions regarding the program, please call 407-742-8403.

Details

  • Must be 62 years or older, or permanently disabled
  • Paper applications only
  • Up to eighteen (18) months of assistance available
  • Application packets are available at our office on Mondays, Wednesdays, and Fridays from 8:30am-12:00 noon. Tuesdays and Thursdays from 1:00pm-4:00pm.
  • Rent and utility assistance is available
  • Payments will be made directly to the Leasing Company/Landlord and Utility Company

What's Needed

  • Driver's license or State of Florida Identification Card
  • 62 or older, or permanently disabled
  • Current lease in applicant's/co-applicant's name
  • Utility bill in applicant's/co-applicant's name
  • W-9 form from your landlord, property manager or leasing company
  • SSDI eligibility documentation

Mission Statement

The mission of the Osceola County Housing Office is to improve the quality of life for Osceola County citizens through commitment, advocacy, and ensuring the provision of adequate affordable housing for our citizens. It is our goal to empower economically disadvantaged individuals and families, particularly those with very-low to moderate incomes, so Osceola County will have strong, diverse, and viable communities.

GOALS

To establish housing programs by addressing the areas of critical need while ensuring residents of Osceola County have access to safe, decent, and sanitary housing.

News

Videos

Osceola County Announces Eviction Diversion Program Liaison now located at Historic Courthouse
Aug 6, 2021

Concerned about a flood of pandemic-related evictions, Osceola County Commissioners announced a new Eviction Diversion Program Liaison who will be stationed at the Courthouse starting on Monday.

Osceola News Brief - County Launches New Program Offering Housing Assistance to Elderly and Disabled
Jul 13, 2021

Osceola County, FL - Osceola County Human Services is now accepting applications for an important new program for seniors and disabled individuals who have been affected by the COVID-19 pandemic.

Osceola News Brief - Asistencia de Vivienda disponible para ancianos-discapacitados
Jul 13, 2021

Este programa aprovecha las nuevas reglas para la asistencia federal que permite a las personas mayores y discapacitadas recibir asistencia de vivienda y servicios públicos directamente.